Steven Bourassa

Career

Experience

I lead teams that improve data quality, governance, and reporting—so decisions, compliance, and operations run on reliable information.

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Impact

15+ yrs experience

Leadership across healthcare data, analytics, and enterprise systems—focused on reliability, compliance, and scalable execution.

Focus

  • Provider data governance & quality
  • Enterprise data products (inventory, portals, reporting)
  • Regulatory / audit-ready reporting
  • Automation + operational reliability

How I work

  • Translate messy operations into enforceable rules + workflows
  • Build systems teams trust (and leadership can measure)
  • Turn data quality into a managed program, not a fire drill
  • Deliver predictable outcomes across distributed stakeholders

Stack

PythonSnowflake SQLPower BIT-SQL • SSRSEpic Clarity/CaboodleHL7 integrationsWorkflow automation (C# / scripting)Governance • controls • compliance

Career arc

Now
Data leadership + governance
Own enterprise provider-data outcomes: inventory, integrity, automation, executive/regulatory reporting.
Before
Healthcare analytics + compliance reporting
Audit-ready state/contract reporting, HEDIS/HHSC programs, and profitability oversight for 340B clients.
Foundation
Systems + infrastructure reliability
Built the operator mindset: automation, integrations, SOX workflows, uptime, DR readiness, and scale.

Manager, Provider Data Management (Promoted from Senior Data Analyst)

2022 — Present
Optum • RemoteHealthcare data leadership

Lead distributed teams delivering enterprise provider-data initiatives, governance, and measurable quality improvements.

Provider data volume
+66.13%
Quality improvement
+26.13%
Inventory completion
99.64%
Highlights
  • Manage data engineers and analysts; drive alignment, execution, and career growth.
  • Architected and managed the National Provider Inventory (enterprise single source of truth).
  • Designed a self-service submission portal with embedded validation and automated workflows.
  • Partnered with dozens of entity submitters to enforce business rules and improve integrity.
  • Developed network adequacy and compliance reporting for executives and regulators.
  • Leveraged Python for profiling/manipulation; optimized backend operations using Snowflake SQL.
  • Built Power BI dashboards for leadership performance monitoring.

Business Analyst, Program Performance

2021 — 2022
Sentry Data Systems • RemoteHealthcare analytics

Built analytics and reporting for 340B clients, identifying benefit leakage and improving profitability monitoring.

Highlights
  • Conducted root-cause analyses to identify benefit leakage for 340B clients.
  • Built client-facing models and reporting to improve profitability monitoring and oversight.
  • Developed custom collection/reporting strategies for non-standard client requirements.

Business-Clinical Analyst II

2017 — 2021
Driscoll Health Plan • Corpus Christi, TXHealthcare reporting & compliance

Delivered audit-ready, state-regulated and contractual reporting for major healthcare programs and stakeholders.

Highlights
  • Produced regulated/contractual reports for HEDIS, DSRIP, HHSC using T-SQL/SSRS and Epic Clarity/Caboodle.
  • Delivered audit-ready extracts supporting compliance and incentive programs.
  • Supported Epic Tapestry reporting for claims, eligibility, and utilization.
  • Built dashboards and analytical tools to improve efficiency and inform planning.

Database Administrator

2016 — 2017
Radiology Associates, LLP • Corpus Christi, TXHealthcare systems & data

Owned data integrity and automation across high-IO medical systems, integrations, and internal platforms.

Highlights
  • Ensured data integrity for medical systems and HL7 integrations (via Corepoint).
  • Developed workflow automation tools in C#, improving operational throughput.
  • Supported PACS/RIS systems and migrated enterprise SharePoint environments.

System Specialist

Jan 2014 — Jul 2016
Sunoco LP • Corpus Christi, TXEnterprise systems & automation

Built integrations, SOX-compliant workflows, and automation across enterprise maintenance/warehouse operations and web infrastructure.

Highlights
  • Created, configured, and troubleshot integrations using interface tables, flat files, and crontasks.
  • Designed and modified SOX-compliant purchasing workflows and Delegation of Authority (DOA).
  • Developed scripts for data transformations, troubleshooting, and task automation.
  • Led planning, technical design, testing, execution, and completion of interdepartmental projects.
  • Evaluated business processes and implemented improvements through automation.
  • Utilized T-SQL and PL/SQL extensively for reporting and data analysis.
  • Maintained Maximo Everyplace, Mobile Inventory, and Maximo Scheduler for workforce/warehouse operations.
  • Developed client-side automation in Python, Jython, and JavaScript.
  • Optimized clustered WebSphere application servers and Apache web servers.
  • Served as project engineer on a multi-company initiative consolidating Maximo into a “Gold Standard” environment.
  • Created a custom enterprise web training portal.

System Engineer

Sep 2011 — Jan 2014
Stripes Convenience Stores • Corpus Christi, TXInfrastructure & IT operations

Owned core infrastructure services and large-scale store connectivity; modernized deployment and DR readiness.

Highlights
  • Managed Active Directory across a multi-company environment.
  • Maintained VSAT network connections for 800+ store locations.
  • Deployed the first OS Deployment Server (Microsoft WDS), streamlining desktop rollouts.
  • Maintained and optimized datacenter infrastructure across multiple business units.
  • Managed and tested disaster recovery (DR) servers to ensure rapid failover capability.
  • Administered DNS services and provided corporate desktop/network/application support.
  • Maintained virtualized environments (VMware, Hyper-V, VirtualBox).

Network and System Administrator

Jul 2010 — Sep 2011
Ingleside ISD • Ingleside, TXPublic sector IT

Modernized district network and datacenter operations to support growth, security, and state-mandated systems.

Highlights
  • Upgraded district-wide network infrastructure (fiber from IDF to MDF across campuses).
  • Deployed and configured servers for campus data storage and application management.
  • Modernized datacenter hardware to support growth and increased demand.
  • Managed web filters, email traffic, and file systems for reliable daily operations.
  • Implemented and maintained state-mandated applications.